PrivacyPolicy

Preface

STO Co., Ltd. (hereinafter referred to as “our company”) considers the trust of our customers to be our number one priority, and believes that it is our important responsibility to handle personal information of our customers accurately and confidentially. To that end, we have established a “Personal Information Protection Policy” regarding our customers’ personal information, and will thoroughly implement the method of handling personal information with all employees and affiliated companies. The contents are as follows. In addition, we will handle personal information of customers in accordance with this policy even with personal information that is already held and used by our company.

About handling of personal information

(1) Acquisition of personal information

Our company will collect personal information by lawful and fair means. When we ask customers to provide personal information, we will disclose the purpose of collection and the content of use in advance, and collect personal information within the scope of our legitimate business and to the extent necessary to achieve that purpose.

(2) Use and joint use of personal information

The personal information entrusted to our company will be used within the scope of the consent of the person who provided the personal information and within the scope of the purpose of collection. The purpose of use will be the matters necessary for achieving the purpose within the scope of our legitimate business among the “scope of purpose of use” below.

Scope of purpose of use

When contacting you for business purposes

When providing information about the products and services we handle

When responding to inquiries or requests from customers

Other purposes for which we have notified you in advance and obtained your consent

Use other than the above-mentioned purposes

If it becomes necessary to use your personal information for purposes other than those listed above, we will obtain your consent to such use, except as permitted by law.

(3) Provision of personal information to third parties

We will not provide your personal information to third parties without your consent. However, this does not apply if there are special circumstances, such as legal obligations that we must follow, due to laws and other regulations applicable to personal information.

(4) Procedures for disclosure, correction, etc. of personal information

If you wish to inquire about, correct, or delete the personal information you provided to us, please make a request to us. Except in cases where the request significantly impedes our business, we will disclose, correct, or delete your personal information within a reasonable period of time only if we can confirm that the request is made by the customer himself/herself.

(5) Fees required for disclosure, etc. of personal information

We may ask the disclosure requester (a person recognized as the customer) to cover the fees required for disclosure, etc., but in such cases, we will clearly state this in advance and require the customer to cover the costs.

Compliance with laws and regulations regarding the protection of personal information

We will comply with personal information protection laws and regulations that apply to the personal information we hold. In addition, this policy will be determined in accordance with the laws of Japan and other regulations. This policy sets out our basic policy regarding the handling of personal information, and we will strive to protect personal information based on laws and regulations such as the Personal Information Protection Act in accordance with this policy.

Safety management measures for personal information

We will protect personal information from unauthorized access, loss, destruction, tampering, leakage, etc., and will establish a management system and implement appropriate safety measures to ensure accuracy and safety. We will restrict access to offices that handle personal information to outsiders, and will provide educational and awareness-raising activities to all executives and employees involved in protecting personal information. We will also appoint a manager to ensure the proper management of personal information.

Continuous Improvement

We will continually review and improve our efforts to protect personal information in order to respond to changes in Japanese laws, handling methods, and changes in the environment.

Contact Us

For inquiries regarding the handling of personal information, please contact the following office or contact form.

[Contact Information]

STO Co., Ltd.

Address: 1490-5 Kozutsumi, Koga City, Ibaraki Prefecture, 306-0231

TEL. 0280-23-3625

FAX. 0280-23-3626